lunatogel.comLegal Notice

Access to lunatogel.com depends on your jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use of our platform comply with the laws of their own jurisdiction before creating an account or placing any wager.

We operate as an online gaming and sportsbook platform serving users in supported regions. Our services include live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP, badminton), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet).

This legal notice sets out the terms under which we operate, the restrictions that apply to account access, and your obligations as a user. We do not claim to be licensed in any specific country. Our service availability is conditional on local law, and we reserve the right to restrict or close accounts that violate applicable regulations.

Service availability and jurisdiction restrictions

We at lunatogel.com provide our platform only in jurisdictions where the applicable law permits online gaming and wagering. We do not knowingly serve users in countries or regions where such services are prohibited. If you access lunatogel.com from a jurisdiction where online wagering is illegal, you do so at your own risk and in violation of local law. We are not responsible for any legal consequences you may face.

Our services are not available to users under the age of legal majority in their jurisdiction. You must verify your age and identity through our Know Your Customer (KYC) process before you can deposit funds or place wagers. We use government-issued identification, selfie verification, and proof of residence to confirm your eligibility. If we determine that you are ineligible or that you have provided false information, we will close your account and return any remaining balance to your registered payment method.

Users based in Jakarta, Surabaya, Bandung, Medan, and Semarang may access lunatogel.com if local law permits. However, you remain responsible for verifying compliance with your local regulations. We do not provide legal advice, and we do not warrant that our service is legal in your specific location. If you are uncertain about the legality of online gaming in your area, consult a local legal professional before using our platform.

Account eligibility and user obligations

To create an account on lunatogel.com, you must be of legal age in your jurisdiction, provide accurate personal information, and comply with all applicable laws. You are solely responsible for ensuring that your use of our platform does not violate local regulations. We do not monitor or enforce compliance on your behalf; that responsibility rests with you.

You may not use lunatogel.com if you are subject to sanctions, if you are a politically exposed person (PEP) without prior disclosure, or if you have been convicted of financial crimes. We conduct sanctions screening and PEP checks as part of our KYC process. If we identify a match, we will close your account and report the matter to relevant authorities as required by law.

You agree not to use lunatogel.com for money laundering, fraud, or any illegal activity. We monitor account activity for suspicious patterns—rapid deposits and withdrawals, unusually large transactions, or activity inconsistent with your profile. If we detect such patterns, we may freeze your account pending investigation and may report the matter to financial authorities.

KYC (Know Your Customer)

Identity verification process required by financial regulators. We collect your government ID, selfie, and proof of residence to confirm your identity and eligibility.

PEP (Politically Exposed Person)

An individual holding or having held a prominent public office. We screen all users against PEP databases to comply with anti-corruption regulations.

Sanctions screening

We check user names and payment details against international sanctions lists maintained by governments and the United Nations.

Data, privacy, and regulatory compliance

We collect and process your personal data—name, email, phone, government ID, bank account details, and betting history—only for account verification, payment processing, and regulatory compliance. Our data handling practices are detailed in our privacy policyWe retain your data for seven years after account closure, as required by Indonesian financial law, then delete it permanently.

We may disclose your account information to regulatory authorities, law enforcement, or financial institutions if legally required to do so. We do not require your consent to comply with a court order, subpoena, or regulatory request. If we receive such a request, we will comply without notifying you unless local law permits us to do so.

Our servers may be located outside your jurisdiction. Your data is encrypted in transit (TLS 1.3) and at rest (AES-256), so physical server location does not compromise security. We use third-party payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to handle deposits and withdrawals. These processors are bound by data-processing agreements that require them to maintain the same security and confidentiality standards we maintain.

Limitation of liability and dispute resolution

We at lunatogel.com provide our platform on an "as-is" basis. We do not warrant that our service will be uninterrupted, error-free, or free from security vulnerabilities. We are not liable for losses arising from technical failures, network outages, or unauthorized access to your account (provided you have not shared your password or enabled two-factor authentication).

If you have a dispute with lunatogel.com—regarding a wager settlement, a withdrawal delay, or account closure—contact our support team. We will investigate and respond within five business days. If you are not satisfied with our response, you may escalate to local consumer protection authorities or seek legal counsel in your jurisdiction.

Any legal action against lunatogel.com must be brought in the jurisdiction where we operate. You agree to submit to the jurisdiction and laws of that location. We do not accept liability for claims arising from your violation of local law or our terms of service.

Changes to this notice

We may update this legal notice at any time to reflect changes in our operations or regulatory requirements. We will notify you of material changes by email or in-app notification at least 30 days before the change takes effect. Your continued use of lunatogel.com after the update constitutes acceptance of the revised notice.

For legal inquiries or to report a compliance concern, contact our legal team via the support portal on lunatogel.com or email the address provided in our terms and conditionsWe respond to legal inquiries within ten business days.